Privacy Policy

Information we collect

When you submit an eligibility request, we collect your name, property address, phone number, Nicor Gas customer status, and any optional email or occupancy information you provide. Contact forms collect your name, phone number, and message.

How we use information

Vfyx.com uses this information to respond to your request, review potential eligibility, arrange assessments, explain covered work, schedule approved services, and maintain service records.

How we share information

We may share information with service professionals and program administrators only as needed to review eligibility or deliver requested services. We do not sell your personal information.

Advertising measurement (Meta)

We use the Meta Pixel, a tool from Meta (Facebook), to measure how visitors use our site and to measure and improve our advertising. The pixel records page views and standard browser and device information and shares it with Meta. Visitors in regions that require consent are asked first and can accept or reject; everyone can change their choice at any time through the Cookie settings link in the footer. Rejecting or withdrawing consent stops this measurement.

Security and retention

We use reasonable administrative and technical safeguards to protect submitted information. We retain it only as long as needed for the purposes described here and applicable legal requirements.

Your choices

You may ask to review, correct, or delete your information by emailing support@vfyx.com or calling 708-576-1331.

Contact

Questions about this policy can be sent to support@vfyx.com. Vfyx.com serves the City of Chicago, south suburbs, and northwest suburbs.